Monday, August 18, 2008

Customer service in South Africa SUCKS!


Hola guys, sorry no post yesterday, internet was down. South African tech support is the pits. Alright today’s introduction since sooooo many people asked….Meet Fatima!


Fatima is my roommate and my co-worker. She’s been down here for 7 months but knows everyone and everything. Definitely a girl after my own heart, she works her ass off, but is fun and social and knows how to have a good time. She’s British so I’m still learning the various slang terms she throws out, (between the British girl and the South Africans, I never realized how difficult it could be to understand English). Anywhoo, this week Fatima’s been on the war-path. It’s like Russia and Georgia in this place and Fats is Russia. Don’t be fooled by the sweet face, this girl means business, and she’s been giving it to people all week. We won’t even talk about how she told poor Hylton she merely “tolerates” him. And they say Black American women have attitude! Best part is that usually she’s right, so she just runs people over with right on her side. You guys would pretty much love her, she’d fit right in with the New York crew, but that may be because she lived in NYC for a year, and in Brazil, and here, and London and as you can see, she’s quite the go-getter. I think she and I might be the most sane people in the group, and seeing as you know me…imagine the level of insanity I’m living in.

Well friends, my Capetown tripped got squashed because the network I’m working for decided they may actually let us do some work in Joberg, keep in mind that I said “may”, which means they may not, and then I’ll end up spending the weekend in Joberg finding people to entertain me instead of going to Fashionweek in Capetown and partying all weekend. So let’s hope “may” becomes definite or I’m going to really start getting over this “cultural difference” bullshit. Look, work is work, get with SA, really! Fatima and I constantly reference, “If this was New York…” or “If this was London….” I think we need to put a sign on the wall that says “Remember what country you’re in.” So I know we all complain about how we slave for our corporate jobs back home, but trust me, there’s something to be said about the American knack for immediacy and efficiency. Ok, enough complaints, because mostly I love this place. Tried to go out last night, but fell asleep watching TV on the couch. Much to my dismay I woke up to Hylton and 4 random drunk creatures of the night who barged in to the house making all kinds of noise and asking me 21 questions about America. Not to mention there’s this random old white German guy with the goonies who was completely misplaced. I have no idea who they were, and how he figured in to the mix, but he used to have a girlfriend in South Dakota. Let’s remember folks, I haven’t shared my home since LLC1 back in college, so you can imagine my utter dismay at the sight. I tried my best to be cordial. Once they decided they’d head out to make a liquor store run, I booked it to my room, turned of the lights and quickly passed out. It was like being on the corner of 112th & Frederick Douglass after midnight during the summer in my living room. Yeah! Now you get it!

This morning Hylton was out in the living room, talking to himself. I was just relieved no one else was here as well. Our boss in the states called to say if Hylton used his room, burn the sheets and find some sage. (comedy!) Meanwhile, I’ve decided I’m going have to learn how to drive on the wrong side of the road as to not be stranded around these parts, and that I’m going to join the Planet Fitness ASAP. I’m going to have to kick box my way through the madness!

On another note, yesterday was the first day I really missed you guys. I love the new people in my life but sometimes you just need someone around that feels comfortable to you. And since the internet was down and I couldn’t gchat you, I missed you terribly. It’s morning here now and I’m feeling better.

Love you all,

LD.

-update: internet company won’t exchange the modem without a receipt that proves we purchased it from them…last year…oh Lord help me.

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